Fig. 1 — Mega BuyBack Plugin featured view (click to expand)
01
The Problem
Business Impact
Managing the trade-in pipeline across multiple reseller locations involved fragmented manual steps - quoting, customer notifications, label generation, and inventory updates were all separate operations.
Constraints
Had to sync data with Google Sheets for accounting without disrupting the existing bookkeeping workflows.
02
Technical Execution
Architectural Strategy
A comprehensive WordPress plugin automating the complete trade-in pipeline - from customer submission, quote generation, and shipping to inventory updates.
Depth of Execution
Go microservice handles backend state machine for trade-in flow. WhatsApp notifications trigger at each stage via Twilio. Canada Post API generates return labels on acceptance. Google Sheets API syncs inventory automatically.
03
Results
✓End-to-end trade-in processing fully automated across all reseller locations.
✓Customer response time cut from 2 days to under 2 hours.
✓Zero inventory sync discrepancies since deployment.
Future Proofing
Plugin architecture supports adding new reseller locations with minimal configuration changes.
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04
Client Feedback
"This was my fourth project with Adarsh. The quality of work Adarsh produces is unmatched. He's your guy."